Meet Carson Crochet, T&I Student Technology Consultant

Carson, who can’t seem to stop smiling every time she mentions T&I, started working for Davidson Technology & Innovation during the second semester of her freshman year.

Since then, she’s gone on to build a small tight-knit community with her fellow colleagues. When asked about her favorite part of the job, Carson doesn't hesitate in responding, “the people!” She adds that “I enjoy working with other students and staff in a positive environment where everyone is looking out for each other.” 

Carson describes her experience as versatile because of the different tasks, including phone calls, in-person communication and resolution of tech issues.

“This experience has allowed me to improve both my interpersonal and practical skills,” she says.

What would you describe as your biggest takeaways from this job?
Working for T&I has given me the opportunity to learn new things and grow.

“I didn’t need to know anything complicated before starting the job,” she says. All you really need is a desire to learn and the team will teach you the rest. If she doesn’t know how to resolve an issue, her colleagues are always willing to help and that is part of her growth. 

Many of her friends now refer to her as the “T&I Queen” because of her ability to fix different types of technical problems that she previously couldn’t.

She has also been able to improve her communication skills through her customer service interactions with different kinds of people, which she believes is vital to her majors in German studies and Arab studies.

Any advice for future student techs?
Patience. She believes that most of the skills she has now did not come to her instantaneously, and learning is a long process.

Being used to working around people all the time, the Covid-19 pandemic has isolated her and made her realize that there is stuff she still can learn. “Having to answer a phone call and not knowing the answer can be challenging, especially when you have been used to always having someone next to you who could help,” Carson says.  But it’s reassuring knowing T&I has the resources to help make the job easier and someone is always there to help when you need it!

Interested in applying to T&I?
As a student consultant, you’ll help fellow classmates, faculty and staff with their technology needs. No experience required! Come join us and learn technology skills that’ll set you apart no matter what field you find yourself in after college!

Apply to become a student consultant with us

 

 

Published

  • December 23, 2020

Category

  • Technology & Innovation