Counseling & Health Services Related to COVID-19
We will use this page to keep Davidson students updated on the Center for Student Health and Well-Being operations as we continue to operate during the COVID-19 pandemic.
Center for Health and Well-Being Operations Update
Health services, counseling services, and nutrition services will be operating under a hybrid service model for the 2020-21 academic year.
During the 2020-2021 academic year, the Health Center will be seeing students by appointment only. Students will be triaged and be directed to be seen at either the health center or through a telehealth visit from the new Health Annex located in the Sparrow's Nest. To reach the staff, please call 704-894-2300 or email us at firstname.lastname@example.org.
Our after-hours Nurse Advice line can be reached by dialing 704-894-2300 (press #1). The line is active weekdays between 6:30 p.m. - 7:30 a.m. and 24 hours a day on Saturdays and Sundays.
NOTE: If you have a life threatening emergency, please call 911.
The health and safety of the Davidson community is our top priority. Therefore, all counseling services during the 2020-2021 academic year will be offered virtually via telehealth. This includes initial intake assessments, individual counseling, and group counseling sessions. No in-person services will be offered at this time.
To make an appointment, students are most efficiently served by calling our office at 704-894-2300 during regular business hours (M-F 8:30 a.m.– 5 p.m.). Students can also schedule an initial appointment by emailing us at email@example.com with a completed and attached Weekly Availability Sheet (PDF). Messages and emails received after-hours will be returned the next business day.
NOTE: At this time, professional licensing laws only allow our counselors to provide telehealth services to students located in North Carolina. If a student is residing outside of North Carolina, we can provide a phone consultation to discuss the student needs and assist students in identifying and connecting to services in their local area. Similarly, when students leave North Carolina for winter break, they will not be able to access telehealth services until they return for the Spring 2021 semester.
Same-day Emergency Services
The center will continue to offer daily emergency hours Monday through Friday from 3–5 p.m. Students who are in crisis or have an urgent need to see a counselor that same day can schedule one of these emergency appointments by calling 704-894-2300.
For 2020-2021 Academic Year, we will not offer any walk-in services. Students wishing to speak with a counselor must call ahead of time to schedule an appointment.
Staff members are not available for counseling after-hours or on weekends. An on-call counselor is available for crises/emergencies only. To reach the on-call counselor, please call 704-894-2300.
Other 24/7 emergency options include:
- National Suicide Prevention Lifeline (1-800-273-8255)
- Text Crisis Line (text HOME to 741741)
- Mecklenburg County Crisis (CriSyS) Hotline at (704-566-3410; select option 1).
- For students residing internationally: Suicide Stop International Help Center
Nutrition services remain available during regular office hours, Monday through Friday, from 9 a.m. to 4:30 p.m. Like the counselors, the dietician will continue to operate and offer services remotely. To schedule an appointment, please email Elizabeth Allred at firstname.lastname@example.org with a completed and attached Weekly Availability Sheet (PDF).
A good defense against contracting viruses and limiting severity of symptoms can be determined by how well we take care of ourselves. Here are nutrition interventions to consider for COVID-19 (PDF).
Center for Student Health and Well-Being COVID-19 FAQs
How can I get my prescriptions refilled during the summer?
If your medication was prescribed by one of our providers, you can call 704-894-2300 during regular business hours to request a refill. Refills cannot be called in by our after-hours nurse. You can also email us at email@example.com.
I am friends with someone who I think may have been tested for COVID-19. Can you share their test results?
Unfortunately no, as this is confidential. However, if you have general questions, we would be happy to try and answer them.
If I’ve hung out with the person that has been tested for COVID-19. Should I be tested?
Current guidelines are only recommending testing for those who have symptoms, and are in need of hospitalization. Seek medical attention if you experience fever, cough or difficulty breathing.
I have a cough and sore throat. Should I be tested?
You should seek medical attention if you experience fever, cough or difficulty breathing. Healthcare providers, based on guidelines from the state and CDC, can determine if you should be tested for COVID-19.
It is important to note that people who receive COVID-19 testing will need to self-quarantine until the results of the test come back; generally this will take 2-4 days (if negative, they would discontinue self-quarantine; if positive, they would follow guidance of public health officials).
Should I be wearing a face mask?
The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. Face cloth coverings help to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. Face masks should be worn by people who show signs of COVID-19 or other influenza-like illnesses to reduce the spread of virus into the air through coughing or sneezing. Surgical face masks typically found in health care settings, are currently in short supply. The general public should avoid purchasing these types of face masks to help conserve this protective equipment for healthcare facilities.
What is social distancing?
The CDC defines social distancing as remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
What preventative steps can I take?
There is currently no vaccine for the novel coronavirus. However, the CDC recommends everyday preventive actions to help prevent the spread of respiratory diseases like coronavirus. They include:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if your hands are visibly dirty.
Am I still covered under my student insurance plan even though I am leaving campus?
Yes, though you may have to meet your deductible if seeking care at a healthcare facility and not on campus. Learn more on the college's Academic Health Plan website.
What should I do if I would like to get a birth control prescription on campus?
If you need a refill or to get a prescription, call the Center for Student Health and Well-Being at 704-894-2300, or email us at firstname.lastname@example.org.
Where can I find more information about my health plan?
Read more information about Academic Health Plans and Blue Cross/Blue Shield, as well as access to customer service contact information.
I have participated and/or want to participate in counseling services at the Center for Student Health & Well-Being. What counseling services are now available?
For students on campus or residing in North Carolina, you will have access to normal counseling services, although via teletherapy.
For students studying remotely outside of North Carolina, regular counseling and teletherapy is not available because of state and international licensing laws/regulations. However, students can still participate in support groups and/or workshops offered by the center (current group offerings). Counselors are also still available for consultations and case management services, such as helping you connect with a local, in state or international therapist.
If you have questions, concerns, or to set up a consultation or teletherapy appointment, please call our front desk at at 704-894-2300 during regular business hours (M-F 8:30 a.m.– 5 p.m.). Students can also schedule an initial appointment by emailing us at email@example.com with a completed and attached Weekly Availability Sheet (PDF). Messages and emails received after-hours will be returned the next business day.