Counseling & Health Services Related to COVID-19
We will use this page to keep Davidson students updated on the Center for Student Health and Well-Being operations as we continue to respond to the COVID-19 concerns.
Center for Health and Well-Being Operations Update
Health services, counseling services, and nutrition services are currently operating under their regular summer services model, which is largely for administrative planning and preparation for the fall semester. At the current time, all service departments are offering limited and remote case management and consultation services while working toward planning and preparing for a hybrid model of services for the fall 2020 semester.
There are no clinical services during the summer months, however students do have access to a nurse advice line for immediate health concerns Monday-Friday from 4:30 p.m.-8:30 a.m. and 24 hours every Saturday and Sunday. The advice line is intended to help guide sick students with self-care or referral to community health resources. There are administrative staff available in the center most weekdays to answer questions regarding refills, new student forms and student insurance concerns. Please call 704-894-2300 with questions or email us at firstname.lastname@example.org.
Counseling services currently remain available, although on a limited basis, during the summer break. These services include on-going, brief teletherapy support for students who are physically located on or near campus as well as phone consultation for all Davidson students and parents. Please call 704-894-2300 or email email@example.com to reach out and leave a message. An office representative or counselor will reach out to you within 1-2 business days, during regular office hours, Monday through Friday, from 8:30 a.m. to 5 p.m.
As usual, the center does not offer emergency services during the summer. If a student or parent is seeking immediate assistance for a life-threatening emergency, they are encouraged to call 911. Other 24/7 emergency options include:
- Calling the National Suicide Prevention Lifeline at 1-800-273-8255
- Texting the Text Crisis Line (text HOME to 741741)
- Calling the Mecklenburg County Crisis (CriSyS) Hotline at 704-566-340 (select option 1)
Important Note for the Fall 2020 Semester
The center is planning to offer a hybrid model of counseling services for the fall 2020 semester. Whether students are on-campus or remote, teletherapy services will remain an option for students and likely a strongly preferred option while social distancing recommendations continue to exist.
If at any time Davidson returns to remote learning, the center will make every accommodation to provide on-going support services to all students, regardless of location. Although state and international laws will continue to limit/prohibit certain clinical services to students outside of North Carolina, the center plans to offer a wide variety of workshops, support groups, and on-going case management/consultation services for all students.
Nutrition services remain available during regular office hours, Monday through Friday, from 9 a.m. to 4:30 p.m. Like the counselors, the dietician will continue to operate and offer services remotely. To initiate contact, please email Elizabeth Allred at firstname.lastname@example.org.
A good defense against contracting viruses and limiting severity of symptoms can be determined by how well we take care of ourselves. Here are nutrition interventions to consider for COVID-19 (PDF).
Center for Student Health and Well-Being COVID-19 FAQs
How can I get my prescriptions refilled during the summer?
If your medication was prescribed by one of our providers, you can call 704-894-2300 during regular business hours to request a refill. Refills cannot be called in by our after-hours nurse. You can also email us at email@example.com.
I am friends with someone who I think may have been tested for COVID-19. Can you share their test results?
Unfortunately no, as this is confidential. However, if you have general questions, we would be happy to try and answer them.
If I’ve hung out with the person that has been tested for COVID-19. Should I be tested?
Current guidelines are only recommending testing for those who have symptoms, and are in need of hospitalization. Seek medical attention if you experience fever, cough or difficulty breathing.
I have a cough and sore throat. Should I be tested?
You should seek medical attention if you experience fever, cough or difficulty breathing. Healthcare providers, based on guidelines from the state and CDC, can determine if you should be tested for COVID-19.
It is important to note that people who receive COVID-19 testing will need to self-quarantine until the results of the test come back; generally this will take 2-4 days (if negative, they would discontinue self-quarantine; if positive, they would follow guidance of public health officials).
Should I be wearing a face mask?
The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. Face cloth coverings help to slow the spread of the virus and help people who may have the virus and do not know it from transmitting it to others. Face masks should be worn by people who show signs of COVID-19 or other influenza-like illnesses to reduce the spread of virus into the air through coughing or sneezing. Surgical face masks typically found in health care settings, are currently in short supply. The general public should avoid purchasing these types of face masks to help conserve this protective equipment for healthcare facilities.
What is social distancing?
The CDC defines social distancing as remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
What preventative steps can I take?
There is currently no vaccine for the novel coronavirus. However, the CDC recommends everyday preventive actions to help prevent the spread of respiratory diseases like coronavirus. They include:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if your hands are visibly dirty.
Am I still covered under my student insurance plan even though I am leaving campus?
Yes, though you may have to meet your deductible if seeking care at a healthcare facility and not on campus. Learn more on the college's Academic Health Plan website.
What should I do if I would like to get a birth control prescription on campus?
If you need a refill or to get a prescription, call the Center for Student Health and Well-Being at 704-894-2300, or email us at firstname.lastname@example.org.
Where can I find more information about my health plan?
Read more information about Academic Health Plans and Blue Cross/Blue Shield, as well as access to customer service contact information.
I have been utilizing counseling services at the Center for Student Health & Well-Being. What counseling services are now available to me?
For students remaining on or near campus, you will have access to counseling services as you always have through the summer. Again, please contact your counselor or the center to resume or initiate counseling.
For students currently residing outside the immediate Davidson area, regular counseling and teleservices is not offered during the summer. However, counselors are still available for consultations and case management services, such as helping you connect with a local, in state or international therapist.
If you have questions, concerns, or to set up a consultation or teletherapy appointment, please email your counselor directly. If you have not yet met with a counselor, please call our front desk at 704-894-2300.