Updates to this page are in progress. Please check back frequently as we continue to add more information and technical resources related to COVID-19.

How to Get Support

We're still here for you! To get help, you can still:

T&I Main On-Campus Support

March 17-19, 2020

  • Tuesday: 8 a.m.-5 p.m.
  • Wednesday: 10 a.m.-2 p.m.
  • Thursday: 10 a.m.-2 p.m.
  • Friday: Beginning Friday, March 20, T&I will support users remotely 8 a.m -5 p.m.  

Virtual Support

March 18-19, 2020

  • Monday - Friday 8 a.m. - 5 p.m.
  • Extended Hours Wednesday & Thursday 5 p.m. - 9 p.m.

March 23-26, 2020

  • Monday - Friday 8 a.m. - 5 p.m. 
  • Extended Hours Monday -Thursday 5 p.m. - 9 p.m.

Student Remote Learning & Collaboration

Internet & Computer Access

  • Review our guidance to improve internet performance when working remotely.

  • T&I has a limited supply of loaner computers (mostly desktops) and wireless hotspots to support students without a computer and/or internet at home. In either case, please start by submitting a Hardware Request During COVID-19 form. This is critical in order for us to understand equipment demand.

    • For internet, we are working to acquire a limited number of cellular hotspots (these are available only for students and staff with no home internet). Alternatively, some providers are offering free or discounted internet service

    • For computers, we have iMacs and a small number of laptops available. Priority for laptops will be given to students traveling home via plane, given the small number we have available.

Software Resources 

Please note that we will continue to update this list as resources become available.

Working Remotely

Davidson faculty and staff who work from home or other remote locations can access almost all of the systems and technology resources available on campus, using the tools T&I provides to continue communications and maintain productivity when working remotely. 

Technology suggestions for working remotely or working from home.

T&I encourages faculty and staff to use their existing work laptop or, as needed, desktop to work remotely during the remainder of the spring semester.

  • We have very limited supplies of computers available as loaner systems, to be balanced across student, faculty and staff needs.
  • Employees who work with highly-sensitive types of Confidential data (as defined per our policy) should only use their college-issued computer or a loaner device when working remotely.

Students, faculty and staff who wish to request loaner computers: please complete T&I's Hardware Request During COVID-19 form.

Remote Instruction

The Library's Digital Learning team has prepared a guide to help faculty move their courses to online delivery during our remote instruction period.

Emergency Remote Teaching Resources