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Submit a Work Order

If you are in need of routine maintenance or non-emergency repairs, please submit a work order request via the link below. For faculty and staff pest control needs, please call Jill Lowe directly at 704-894-2595. 

All student requests must be made through RLO at the Students link below.

Faculty and Staff 

Work Order Desk Hours: Monday-Friday, 7 a.m.-4 p.m.
Work Order Request (login required)
Faculty, please submit requests to department assistants.
First-time requesters contact Leslie Urban at to request a login.


Contact the Residence Life Office
Work Order Request

After Hours Emergency Maintenance

Students: must contact their RA/AC On-Call for emergency assistance after hours.

Faculty and Staff: can make emergency maintenance requests after hours as needed by calling 704-894-2595. Your call will be automatically forwarded to an answering service, which will dispatch a Physical Plant technician on-call. Please be prepared to give your name, contact information, location on campus, and a complete description of the problem to the answering service.

A KEY-Z Transaction Receipt

A key and lock request (PDF) is required for all key requests or lock changes. Please print and complete the form and either fax it to 704-894-2586 or scan and email as an attachment to Jill Lowe at

Request Event Set-Up

Physical Plant can provide a variety of furnishings for your special events. We also rent furnishings from local companies as needed. Complete an event setup request (login required).

Request a Vehicle

A rental pool of vehicles is available. We also have arrangements with local rental companies to supplement the pool as needed. Make a request to reserve a vehicle

Request Pest Control

Please call Jill Lowe directly at 704-894-2595 to make any request or need for pest control services.