Submit a Work Order
If you are in need of routine maintenance or non-emergency repairs, please submit a work order request via the link below.
For faculty and staff pest control needs, please call Jill Lowe directly at 704-894-2595. All student requests must be made through RLO.
Faculty and Staff
Work Order Desk Hours: Monday-Friday, 7 a.m.-4 p.m.
704-894-2595 (no student calls)
Work Order Request (login required)
Faculty, please submit requests to department assistants. First-time requesters contact David Link at email@example.com to request a login.
Contact the Residence Life Office
firstname.lastname@example.org or 704-894-2188
For emergencies and after business hours/weekends, call the RA/AC on-call for assistance.
Please do not call Physical Plant directly.
After Hours Emergency Maintenance
Students: must contact their RA/AC On-Call for emergency assistance after hours.
Faculty and Staff: can make emergency maintenance requests after hours as needed by calling 704-894-2595. Your call will be automatically forwarded to an answering service, which will dispatch a Physical Plant technician on-call. Please be prepared to give your name, contact information, location on campus, and a complete description of the problem to the answering service.
A KEY-Z Transaction Receipt- A key and lock request (PDF) is required for all key requests or lock changes. Please print and complete the form and either fax it to 704-894-2586 or scan and email as an attachment to Jill Lowe at email@example.com.
Request Event Set-Up Physical Plant can provide a variety of furnishings for your special events. We also rent furnishings from local companies as needed.
Request a Vehicle A rental pool of vehicles is available. We also have arrangements with local rental companies to supplement the pool as needed.
Request Pest Control- Please call Jill Lowe directly at 704-894-2595 to make any request or need for pest control services.