Submit a Work Order
If you are in need of routine maintenance or non-emergency repairs, please submit a work order request via the link below.
For faculty and staff pest control needs, please call Julie Knox directly at 704-894-2595. All student requests must be made through RLO.
Contact the Residence Life Office
firstname.lastname@example.org or 704-894-2188
For emergencies and after business hours/weekends, call the RA/AC on-call for assistance.
Please do not call Physical Plant directly.
Faculty and Staff
Work Order Desk Hours: Monday-Friday, 7 a.m.-4 p.m.
704-894-2595 (no student calls)
Work Order Request (login required)
Faculty, please submit requests to department assistants. First-time requesters contact David Link at email@example.com to request a login.
After Hours Emergency Maintenance
- Students: must contact their RA/AC On-Call for emergency assistance after hours.
- Faculty and Staff: can make emergency maintenance requests after hours as needed by calling 704-894-2595. Your call will be automatically forwarded to an answering service, which will dispatch a Physical Plant technician on-call. Please be prepared to give your name, contact information, location on campus, and a complete description of the problem to the answering service.
Key Requests All new or duplicate key requests require approval from the Department head. Complete the Key Request Form (which includes the approval process) to submit your request. Please address any questions to Julie Knox at firstname.lastname@example.org.
Request Event Set-Up Physical Plant can provide a variety of furnishings for your special events. We also rent furnishings from local companies as needed.
Request a Vehicle A rental pool of vehicles is available. We also have arrangements with local rental companies to supplement the pool as needed.
Request Pest Control- Please call Julie Knox directly at 704-894-2595 to make any request or need for pest control services.