Instructions for Proxy and Authorized Payer Access

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Proxies for Returning Students Must Be Reauthorized

Due to the Banner 9 upgrade in April 2024, all proxies of returning students must be reauthorized in two ways, both as a Banner Proxy and as a Nelnet Authorized Payer. 

Please note that parentportal.davidson.edu is no longer a proxy access link, it now redirects to the Students and Families webpage. You may delete this bookmark.

Banner Proxy and Nelnet Authorized Payer Authorization Process

Students will need to initiate two authorizations, once for their selected Banner Proxy and once for their Nelnet Authorized Payer.  

Once authorized by the student, Proxy/Authorized Payer will receive set-up links via email: 

  • The emails for Banner set-up will come from studentaccounts@davidson.edu
  • The email for Nelnet set-up will come from Nelnet Campus Commerce

Please check your junk or spam folders if you do not receive set-up emails within a couple minutes.  Both company firewalls and Earthlink may block these emails.  

Set-Up Instructions

Review these Google Documents for detailed instructions on getting set-up in Banner Proxy and Nelnet Authorized Payer.

Screenshots Included
Set-Up Instructions

These detailed instructions include screenshots of each step for students and proxies.

Why Do I Need Both Banner and Nelnet?

Banner Proxy

  • Gives permission to the Proxy to speak in detail to Donna Baysinger & Kristen Harwood in Student Accounts, as well as discuss financial aid awards with the Financial Aid office
  • Gives access to the IRS 1098-T Tax Form and Financial Aid award information, as applicable
  • Proxy will receive all billing emails sent by our office/If no Proxy, only the student will receive our billing emails

Not authorizing a Proxy will significantly limit the information that both offices can discuss with anyone aside from the student.  Although not required, we strongly encourage all key people to become authorized as a proxy for their student.

Access Banner Proxy

Nelnet Authorized Payer

  • View Billing Details (Charges, Payments, Grants, Scholarships and Loans applied to account)
  • Make Payments on Account
  • Set-up Monthly Payment Plan
  • Students who do not set up Nelnet Authorized Payers are fully responsible for making their own on-time payments each semester. The deadlines are:
    • Fall Deadline = July 25
    • Spring Deadline = December 1

Access Nelnet Portal

For more information, please contact our office and review our frequently asked questions.