Proxies for returning students must be reauthorized

Due to the Banner 9 upgrade in April 2024, all proxies of returning students must be reauthorized in two ways, both as a Banner Proxy and as a Nelnet Authorized Payer. 

Please note that parentportal.davidson.edu is no longer a proxy access link, it now redirects to the Students and Families webpage.  You may delete this bookmark.

Authorization Process & Set-Up Help

Banner Proxy and Nelnet Authorized Payer Authorization Process

Students will need to initiate two authorizations, once for their selected Banner Proxy and once for their Nelnet Authorized Payer.  

Once authorized by the student, Proxy/Authorized Payer will receive set-up links via email: 

  • The emails for Banner set-up will come from studentaccounts@davidson.edu
  • The email for Nelnet set-up will come from Nelnet Campus Commerce

Please check your junk or spam folders if you do not receive set-up emails within a couple minutes.  Both company firewalls and Earthlink may block these emails.  


  • Set up for Banner Proxy is recommended to be done in CHROME.  Firefox has some quirks, as explained in the instruction document
  • Firefox requires that all yellow boxes be cleared as the pre-populated boxes are inaccurate
  • Do not use Safari or Edge, they will block set up.  If using your phone, copy the URL from your email and open a separate Chrome tab to complete the steps

Banner Proxy and Nelnet Authorized Payer Detailed Set-Up Instructions

Set-up instructions for Proxy and Authorized Payer are available in these Google docs:  

[PICS] Banner Proxy and Nelnet Authorized Payer Set-Up Instructions These detailed instructions include screenshots of each step for students and proxies.

Banner Proxy and Nelnet Authorized Payer Set-Up Instructions   These detailed instructions do not include screenshots.

Banner Proxy


  • Gives permission to the Proxy to speak in detail to Donna Baysinger & Kristen Harwood in Student Accounts, as well as discuss financial aid awards with the Financial Aid office
  • Gives access to the IRS 1098-T Tax Form and Financial Aid award information, as applicable
  • Proxy will receive all billing emails sent by our office/If no Proxy, only the student will receive our billing emails

Not authorizing a Proxy will significantly limit the information that both offices can discuss with anyone aside from the student.  Although not required, we strongly encourage all key people to become authorized as a proxy for their student.

For more information, please contact our office at StudentAccounts@davidson.edu and view our frequently asked questions.

Nelnet Authorized Payer


  • View Billing Details (Charges, Payments, Grants, Scholarships and Loans applied to account)
  • Make Payments on Account
  • Set-up Monthly Payment Plan
  • Students who do not set up Nelnet Authorized Payers are fully responsible for making their own on-time payments each semester
    • Fall Deadline = July 25 / Spring Deadline = December 1