Frequently Asked Questions

Find the answers to your questions about accessing and paying your student bill, obtaining a health insurance waiver, and more.

How do I authorize a Banner Proxy (can speak to Student Accounts and Financial Aid offices, download 1098T Tax Form and view Financial Aid awards)??

Learn how to grant Banner Proxy access with these detailed instructions

How do I authorize a Nelnet Authorized Payer (can view student account balances and activity, make a payment, set up a payment plan)?

Learn how to grant Nelnet Authorized Payer access with these detailed instructions

What links do proxies use to access my information?

Banner Proxy - proxy.davidson.edu (1098T tax form and financial aid awards)

Nelnet Authorized Payer - studentaccounts.davidson.edu (pay bills, view student account, set up payment plans)

I do not need the college's health insurance. How do I waive the insurance and what is the waiver deadline?

If you are covered by another plan and do not wish to have supplemental coverage, simply complete the online waiver and upload a copy of your insurance card showing that your health insurance will cover you in Davidson, NC. This waiver must be submitted no later than July 25 every summer.

I do not want to purchase the tuition refund insurance. How do I waive the insurance and what is the waiver deadline?

Students who wish to decline the tuition-refund insurance coverage must complete an online waiver. Detailed information may be obtained by calling 617-774-1555 or online through AWG Dewar, Inc. This waiver must be submitted no later than July 25 every summer.

Am I required to have a minimum meal plan?

Beginning in Fall 2024, all freshmen and new transfers are automatically enrolled in the all-access plan for all four years.  The minimum college meal plan for classes of '25, '26 and '27 is the 2 Plus Meal Plan and students may elect a higher meal plan.  For more information about the program, visit Dining Services.

What is the difference between authorized financial aid and memo credits?

Authorized financial aid is aid disbursed by us. Memo credits are items that are expected to be received from another source, such as Pell Grant, Loans and future Nelnet monthly payments, and are credited to your account when actually received by us. Both items reflect a reduction of the total amount due.

I am receiving a grant or scholarship from an outside source and do not see this listed on my bill. To what address should my outside source send payment and may I subtract this from my total due?

Yes, you may subtract anticipated payments from outside sources from your total due, unless you are receiving need-based financial aid. If you are receiving need-based financial aid, you must check with our Financial Aid Office before subtracting any amount, so that we may determine if your financial aid package will be adjusted. Please direct all payments to:

Davidson College Financial Aid
209 Ridge Rd
Box 5000
Davidson, NC 28035

Please call the Financial Aid Office at 704-894-2232 for outside grant/scholarship questions.

Who do I contact if there is a discrepancy between my financial aid award letter and my invoice?

Please contact the Financial Aid Office at 704-894-2232.

My insurance company requires verification that my son/daughter is a full-time student. Which office do I contact?

Please contact the Registrar's Office at 704-894-2227.

Can first-year students have a car on campus? How do I register my vehicle? Do I have to register my vehicle if I am living off campus?

Yes, any student may have a car on campus. You must register your vehicle with our College Police Department within 48 hours of arrival. Add the applicable fee to your total due.  On-campus and off-campus students are both required to register their vehicle each year.

If my student has a balance on his/her account, can this be transferred to his/her CatCard?

Yes. Email studentaccounts@davidson.edu and specify the amount that you would like transferred to your CatCard.

Can I prepay tuition in full? Is there a discount?

You may certainly pay all four years in advance, but there is no discount for prepayment. The funds will remain in your account and charges each semester will be posted to reduce the balance.

How do I pay deposits for Davidson study abroad programs?

You can pay your deposit online via Banner Self Service,  by inter-campus mail to Controller's Office, or in person at Jackson Court #3/4.

How do I address letters to my student?

Effective July 1, 2023, Students will have a new, unified mailing address which should be used for ALL mail and shipping needs (USPS, FedEx, UPS, Amazon, etc.) For more details, please reference the Mailing Address Guide.

How do I update my mail forwarding address?

Permanent residence changes are handled by our Registrar's Office. Campus addresses are handled by the Residence Life Office.

I received payment from the college as a Scholarship (Research) Fellow. Will I receive a Form W-2 or Form 1099?

Payments to Scholarship (Research) Fellows have been deemed to be non-qualified scholarship payments. These payments should be included in the recipient's taxable income, but are not subject to information reporting by the College unless the recipient is a nonresident alien. (If your payment was for services provided as a Research Assistant or Student Employee, you will receive a form W-2. See our Payroll webpage for additional information.)

How can I view my balance, see if a payment/loan/scholarship/credit as been applied or make a payment?

Banner Self Service > 4 Square Menu > Student Services > Student Billing/Accounts > Tuition Fee and Balances (Link to Nelnet).

Where can I see a copy of my Tuition Statement by term?

Banner Self Service > 4 Square Menu > Student Services > Student Billing/Accounts > Tuition Statement (Account Detail by Term)

How do I request a refund if I have a credit balance on my student account?

Banner Self Service > 4 Square Menu > Student Services > Student Billing/Accounts > Request a Credit Balance Refund or go to go.davidson.edu/refund-request

How can I add or change a bank account on file in Banner?

Banner Self Service > My Profile > Direct Deposit Bank Information.  This will not make changes to any bank accounts on file in Nelnet.

How can I view the reason for a Hold on my student account?

Banner Self Service > 4 Square Menu > Student Services > Student Billing/Accounts > Tuition Statement (Account Detail by Term) > Holds icon (the icon is located next to the print button for your tuition statement)

Where do I go to add a Proxy in Banner?

Banner Self Service > My Profile > Add/Update Parent or Responsible Party (Proxy) Access

Where do I go to add an Authorized Payer in Nelnet?

Banner Self Service > 4 Square > Banner Menu > Student Services > Student Billing/Accounts > Tuition Fee and Balances (Link to Nelnet) > Nelnet Home Page > My Profile > Manage Payers > Edit or Add New

Where can I view my 1098-T tax form?

Banner Self Service > 4 Square Menu > Student Services > Student Billing/Accounts >1098T Information

How can I submit a Student Health Insurance Waiver request?

Students can submit a waiver request in Banner by going to Banner Self Service > 4 Square Menu > Student Services > Student Billing/Accounts > Student Health Insurance Waiver or by going to the AHP website.  Waiver requests must be submitted no later than July 25.

How can I submit a waiver for the Tuition Refund Insurance?

Students can submit a waiver in Banner by going to Banner Self Service > 4 Square Menu > Student Services > Student Billing/Accounts > Tuition Refund Insurance Waiver or by going to the Dewar website.  Waiver requests must be submitted no later than July 25.

Where can I see my Financial Aid Dashboard/Award?

Banner Self Service > 4-Square > Banner Menu > Financial Aid > Financial Aid Dashboard